Delete account

Delete in the app

You can delete your Herdy Fitness account yourself at any time:

• Open the app and tap Profile at the bottom.
• Scroll all the way down and choose Delete Account.
• Confirm the two security prompts.

The deletion takes effect immediately and cannot be undone.

Request deletion without the app

If you no longer have access to the app, please write from the email address of your account to info@herdyfitness.com with the subject “Account deletion”. If you signed in with Google or LINE, please state your display name or username. After verifying your identity, we delete the account and confirm this to you within one month.

What is deleted

When your account is deleted, we immediately delete all associated data: profile and body data, training plans, workouts and body weight history, exercises you created, workout photos and profile picture, friendships, challenge participations and comments, device tokens for notifications and sign-in tokens.

What is kept for a while

• Backups: 30 days at most, after which they are overwritten.
• Server and error logs: 14 days at most.
• Reports about your account or your comments: deleted together with the account.
• Error reports at Sentry and the count of swapped exercises have no link to your account and are kept until their regular deletion.

Details can be found in the privacy policy.